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How to Getaway

Your Questions, Answered

We’ve gone ahead and answered your most commonly asked questions below.

Q: Is there heat and air conditioning in the cabins?

A: Yes, our cabins are heated in the winter and equipped with air conditioners in the warmer months.

Q: Who are the cabins named after?

A: All of our cabins are lovingly named after the grandparents of our team members and guests.

Q: What is the bathroom situation at the Outposts?

A: One of the best parts about Getaway is having an accessible, clean bathroom in the middle of the woods. Every cabin comes equipped with a hot shower and a toilet. We even have biodegradable shampoo, conditioner, and body wash for you to use.

Q: Is it safe?

A: Our cabins are kept safe and secure with the use of a lock code. Your code is texted to at 2 PM on the day of check-in for both optimal security and an easy check-in process.

Q: Is there cell service?

A: Our cabins do have limited cell service. However, we recommend using the time at Getaway to unplug and disconnect from your phone. That’s why we offer cellphone lockboxes in every cabin, as well as a landline for emergencies.

Q: Can we bring cats?

A: Our cabins are dog-friendly, but at this time we can’t accommodate feline friends at our Outposts.

Q: Who does the cleaning of the bedsheets and the inside of the cabin?

A: Our field team takes care of everything at our Outposts. From cleaning the cabins to answering questions, the field team is there to help.

If you have any further questions, be sure to read our FAQ, or get in touch with us here.

FAQ | How to Getaway

You Asked, We Answered

We know our guests usually have a lot of questions about Getaway. To make sure you’re as prepared as possible, we’ve put together a list of our most frequently asked questions, along with some answers.

Q: Where are your Outposts?
A: We are located within two hours of major cities, including Boston, Atlanta, New York, DC, Portland, Los Angeles, Pittsburgh, and Cleveland.

Q: Is there cell service?
A: Many of our Outposts have little to no cell service to help you embrace the spirit of disconnection. However, there is a phone in every cabin in case of emergencies. Check out our tips for making the most of your disconnected Getaway.

Q: Do the tiny cabins have bathrooms?
A: Every cabin comes with its own private bathroom, complete with a toilet, hot shower, towels, shampoo, conditioner, and body wash.

Q: When is check in and check out?
A: Check in is at 3 pm and check out is at 11 am.

Q: Can I bring my dog?
A: Of course, we love pups. We charge a pet fee of $50 + tax per booking, and we ask that you stay with your furry friend at all times.

Q: Can I bring my cat?
A: While all our cabins are dog-friendly, we can’t accommodate our feline friends at our Outposts at this time.

Q: How do I book?
A: We’re so happy you asked. Book your escape now. You can always email us at lodge@getaway.house with any questions or bumps along the way.